TimelinesAI helps companies with multiple individual WhatsApp accounts gain 360° visibility and improve performance.
TimelinesAI solves the integration of Pipedrive and WhatsApp in a masterful way as it allows you to track communications with automatic real-time updates on people and business. It’s going to allow you to get insights into your sales and support team’s communication on WhatsApp on a large scale.
TimelinesAI automatically saves WhatsApp messages from your contacts in Pipedrive activities. Based on their WhatsApp number, it adds them to a list of existing Pipedrive contacts, people and opportunities, or creates new ones.
Why would you want to have this integration? Because this will improve your team’s performance exponentially, using a communication tool that you know all your customers use: WhatsApp.
Let’s go down to earth, what will you be able to do with this integration:
Connect any existing WhatsApp account with Pipedrive.
All this with a one-click configuration , without code, from the Pipedrive Marketplace.
At Imanta we love TimelinesAI because it is another dimension in the integration and synchronization of the main elements we care about to take business results to another level.
Effortlessly sync WhatsApp contacts as leads or people in Pipedrive
Customize the synchronization of your WhatsApp contacts by choosing the ideal module for your WhatsApp chats for seamless integration.
Integrate Pipedrive and WhatsApp with just a few clicks, without any code or development involved.
Connect from one to dozens of WhatsApp numbers, either commercial or individual. Add a number yourself or send invitations to your team to scan a QR code generated by the TimelinesAI application.
Maintain your sales team’s contact list
TimelinesAI works with existing WhatsApp accounts. There is no need to create a new number to enable the application.
Improve your sales and support on WhatsApp
An additional benefit is the shared inbox for WhatsApp. The sales team can manage contacts in WhatsApp, exchange comments, use quick reply templates, import/export contacts and much more.
In this video you can see in more detail how the shared inbox for Whatsapp works:
TimelinesAI is highly recommended for companies and teams that manage multiple conversations via WhatsApp, especially in sectors such as sales, customer service, technical support or marketing, where direct and efficient communication with customers is key.
It is ideal for organizations that need to centralize the management of multiple WhatsApp numbers, collaborate across teams in managing chats, and automate workflows to save time and reduce errors.
It is also an excellent option for companies looking to integrate WhatsApp with Pipedrive and take advantage of features such as mass messaging, templates and autoresponders to scale their communication operations.
We recommend timelinesAI for:
At the budget level, TimelinesAI meets different needs:
TimelinesAI is a recommended solution for companies that need a versatile, efficient and scalable platform to manage their WhatsApp communications, maximizing productivity and improving customer experience.
TimelinesAI is a tool designed to optimize the management of business communications via WhatsApp. Its most outstanding functionalities include:
These features make TimelinesAI a comprehensive solution for companies looking to optimize and centralize the management of their communications through WhatsApp.
There are several tools and solutions that can be considered alternatives to TimelinesAI, depending on the specific needs of the company. Some of them are:
Respond.io is a platform that centralizes communications from multiple channels, including WhatsApp, Facebook Messenger, Telegram and more. It stands out for its ability to integrate with CRMs, automate workflows and provide detailed analytics. It is ideal for companies that manage communications across multiple platforms and need advanced customization.
Zoko is a solution focused on WhatsApp Business API management. It offers features such as mass messaging, integration with CRMs and team collaboration. It also includes tools for automating campaigns and tracking through WhatsApp.
Twilio allows the implementation of custom solutions using the WhatsApp Business API. It is ideal for companies with technical teams that want to build specific integrations and advanced automations, although it requires programming skills to implement it correctly.
Wati specializes in WhatsApp management for teams, offering a shared inbox, integration with CRMs and automation options. It is particularly popular with small and medium-sized businesses for its ease of use and competitive pricing.
This tool is focused on creating chatbots for WhatsApp and other channels. It allows automating complex conversations using artificial intelligence, which makes it suitable for companies that prioritize automation and need multilingual solutions or 24/7 attention.
Trengo is a communication platform that combines channels such as WhatsApp, email, SMS and social media into a unified inbox. Its features include task assignment, team collaboration and automation, making it a versatile option for companies with multiple customer touch points.
Companies that do not require a specific tool can choose to connect directly to the WhatsApp API through providers such as 360dialog or Vonage. This allows them to fully customize their communication flows, albeit with less out-of-the-box functionality than solutions such as TimelinesAI.
Interakt is a solution focused on WhatsApp Business API management for small businesses. It provides features such as bulk sending, customer tagging, and message templates, making it an affordable option for businesses that want to get started with WhatsApp automation.
Tyntec offers services based on the WhatsApp Business API, with a focus on business solutions such as push notifications, customer support management and user verification. It is suitable for companies looking for reliability and personalization in communications.
Freshchat, part of the Freshworks ecosystem, allows you to integrate WhatsApp along with other messaging channels. It offers an omnichannel inbox, custom bots and analytics options, ideal for teams handling multiple communication streams.
Each of these solutions has its own strengths, and choosing the best alternative will depend on your company’s specific needs. For example, if you are looking for advanced automation with chatbots, Chatlayer by Sinch may be ideal, while for simple and accessible management, Wati or Interakt are good options. For companies that require technical customization, Twilio or Tyntec stand out. Evaluate factors such as ease of use, integrations, automation and budget to choose the option that best suits your goals.
If you would like more information on how we can help you with your Pipedrive implementation or integration, please contact us:
We like selling, not technology. We know what we want. We have the same problems and speak the same language as the sales teams.
We have used and sold Salesfroce, Hubspot, Soho, Microsoft Dynamics, Insightly. What we value about Pipedrive is the simplicity, the potential and the costs.
Our golden rule is to invest 90% of the resources in the process and people. And 10% in technology. Success is in the adoption by the sales team.
Not creating silos of sales data allows you to access and activate information in real time. Selling is about being in the right place at the right time.
Sales teams that integrate productivity apps and marketing data sell (1.5%) more and faster (12%). On average there are 4 apps connected to Pipedrive.