Improve your communication with this great integration
With the integration launched in December 2021, it is now possible to create deals, activities, contacts and organizations from within the Zendesk Support interface. integrate into your Pipedrive sales flow.
By integrating Zendesk with Pipedrive you have seamless access to all your data in both systems, which will save you a lot of time and allow you to focus your efforts on value. Your team will have a clear view of key information to meet your customers’ needs much more quickly and easily, speeding up the conversion process and improving their shopping experience.
Why Zendesk? Zendesk offers you a ticket management system that allows your company to track, classify, prioritize and resolve the problems or requests of each of your customers from one place. The link with Pipedrive helps improve your customer service and provides you with the right information at the right time.
Main features
The main features of the integration that will help your sales team achieve a more efficient workflow through the Pipedrive for Zendesk integration are:
- View and add organizations.
- View and add people.
- View and add offers.
- View and add activities.
- Easy configuration of which custom fields to display.
With this feature set you will never miss out on new opportunities again! It doesn’t matter if you started as a Pipedrive or Zendesk user, everyone wins!
If you are a Pipedrive user, you can migrate from Zendesk:
- Ticket numbers, issues and statuses.
- Date of ticket creation and date of last update.
- Participants.
If you are a Zendesk user, you can get:
- Deal name and status.
- Deal value and currency.
- Date of last update.
How to install Zendesk?
It is possible to do it from the Pipedrive Marketplace, where you can also find many more applications and integrations to support your sales closing process and achieve your goals.
Want to learn more about Pipedrive and its amazing integrations?
If you want to try Pipedrive 30 days free of chargeenter this promotional code when you create the account: pdp-vilarroig. And to create the account, follow this link. You can also contact us to help you choose or accelerate the use of Pipedrive if you are already using it.
