Pipedrive has considerable advantages as a sales CRM over its competitors in several areas such as navigability, simplicity, customization and scalability.

Pipedrive offers you a great competitive advantage over Zoho CRM

Getting the perfect CRM for your business is essential to boost productivity through increased sales. We know that to select that ideal CRM you must examine the best options and with that we want you to know the competitive advantages of Pipedrive over Zoho CRM.

Reviews from Finances Online, Software Advice, Get App, Capterra and G2Crowd rate Pipedrive with overall user satisfaction scores of 100% versus Zoho CRM at 92% thanks to its ease of use, ease of setup and quality of support.

What is Zoho CRM?

Zoho CRM is an online CRM that aims to help businesses of any size by offering sales and marketing automation tools with interesting features such as: technical support, analytics and customer support. Zoho CRM wants to help users respond to customers on all channels in real time.

One of the most relevant features of Zoho CRM is called Zia, the sales assistant with artificial intelligence technology that has the ability to predict the perfect time to contact customers.

In addition to Zia, it has features such as email analysis for specific purposes and, derived from this, it can display statistics. It can integrate with G Suite, WordPress and Evernote among others.

What is Pipedrive?

Pipedrive is a unique solution for sales management. It allows you to plan all activities and monitor each of the negotiations in real time, all with the aim of streamlining the sales process to achieve business objectives.

It is clear that Pipedrive is created by salespeople for salespeople. Its methodology focuses on each phase of the sales process, monitoring, analyzing and tracking the main milestones of that process .

It can be used in any browser, on any system as well as in mobile applications.

Pipedrive gives complete visibility of the different sales channels through a robust interface that shows the progress stages of each opportunity, as well as the actions to be taken at each moment and in the following ones. In a way, it anticipates the next logical step to be taken with each customer.

Cost comparison

Pipedrive has a 14-day free trial, although from Imanta we can extend it to 30 days at this link with which you can start to get to know the platform. When you are ready to take the next step, you can choose between one of these plans (prices per annual commitment):

  • Basic (Under 15 €). Perfect for organizing activities and channels for easy tracking. It has features such as deal management, customizable pipelines, customizable fields, deal “rotting” contact management, 24/7 support and all available integrations.
  • Advanced (Below 28 €). Perfect for tracking and automating your day for less legwork and more sales. Features include product catalog, bi-directional email synchronization, customizable email templates, sales documents and more.
  • Professional (Under 50 €). It contains everything you need to collaborate, communicate and increase your revenue. Includes advanced plan features, plus group emailing, e-signatures, caller, company-wide document and template sharing, unlimited visual dashboards, team management, team goals and more.
  • Power (Under 65 €). Designed for larger teams with flexible collaboration and attention. Includes functions of:
    • Project planning, tracking and delivery
    • Telephone support and CRM incorporation
    • Scalable control of account permissions and visibilities
    • Ideal for increasingly active funnels and complex equipment structures
  • Corporate (For less than 100€). No limits. In this plan you get customized integration and support with your CRM. Its main features include workflow automation, unlimited advanced user permissions and includes add-on features.

It is important to always keep in mind that all plans from Basic to Corporate include professional assistance every day of the year via online and telephone.

Zoho CRM offers you a free edition with three free users and essential functionalities, such as leads, documents and mobile applications.

In addition to this version, there are these payment plans with annual plan:

  • Standard (14€ per month). In this you can have workflows, processes, mass email and customized panels.
  • Professional (23 € per month). In addition to the contents of the Standard plan, it has SalesSignals or customer notifications in real time, Blueprint that helps you manage the stages of the processes when you are offline, as well as web forms to cases and inventory management.
  • Company (40 € per month). With access to Zía, customization of the customer journey, multi-user portals and advanced personalization.
  • Ultimate (52 € per month). Includes Zoho Analytics software for business intelligence analysis and the most functionalities.

All information, prices and data were last verified on February 26, 2024. To report any incorrect or outdated information, please contact us.

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Pipedrive vs ZohoCRM features

Zoho CRM has a complex implementation process that requires a lot of customization before you can start selling. This impacts your time and costs. However, the implementation of Pipedrive is very simple and intuitive, and includes 24/7 support to help you with any details or doubts that arise in the process.

If we talk about support, Zoho CRM offers 24 hours assistance, but not on weekends, and that has an additional cost through its premium support plan, that’s not good when you work including weekends or if you are a company with Saturday schedules, isn’t it?

Zoho offers personalized contract tracking on higher plans, but charges more for each new funnel. With Pipedrive you can have customizable funnels from basic plans at no extra cost.

If we talk about email integrations, Pipedrive has the integration included in all plans as a standard feature while Zoho CRM, only offers this feature in the higher plans and it is not included in its Standard or Free plan.

Pipedrive also offers two-way synchronization, so you can send and receive emails. Zoho only supports one-way sync, so you have to continually switch back and forth from the CRM to your email inbox.

5 reasons why Pipedrive is your best choice

  1. Ease of use. It is designed for salespeople, so it prioritizes the salesperson’s focus on sales strategy and not on issues that do not add commercial value. Pipedrive has an intuitive, simple and visually appealing interface that makes it easy to configure and use.
  2. Unlimited sales funnels. No matter the size of your business, in many cases you need to have different sales funnels according to your strategy. Pipedrive offers you unlimited, fully customizable funnels that are very easy to set up and use.
  3. 24/7 professional assistance. You can count on always having the support you need when you need it. Pipedrive offers you the most reliable and competent support every day of the year no matter what plan you have.
  4. Customizable reports from start to finish. With Pipedrive you can generate reports with the information that is relevant to you so you can make the best decisions. You can filter data, group them, review them and detect patterns that allow you to make decisions and establish improvement actions.
  5. Prospect mailbox. This feature stores in your mailbox all the leads that come to your company by any means, to be subsequently analyzed and introduced into the sales funnel.

Learn how Pipedrive can help your business grow

If you want to try Pipedrive 30 days free of chargeenter this Pipedrive promo code when you create your account: pdp-vilarroig. And to create the account, follow this link. You can also contact us to help you choose or accelerate the use of Pipedrive if you are already using it.

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