Some of the frequently asked questions about TimelinesAI, which are the minimum you need to know to know what this platform offers you. Through these 4 frequently asked questions about TimelinesAI we want you to know what TimelinesAI is, what it is for, how much it costs and why its integration with Pipedrive is interesting.
1. What is TimelinesAI?
TimelinesAI is a collaborative platform designed to manage and centralize business communications, especially in teams using messaging applications such as WhatsApp, Telegram, SMS and other chat tools. Its main purpose is to facilitate the management of conversations with customers from a single interface, without the need to rely on complex integrations…..
Some of TimelinesAI’s main use cases are:
- Customer service, to promote better organization and efficient response to user queries.
- Sales, allowing you to follow up on conversations with prospects in real time.
- Equipment management, so that there is shared access to communications without risk of information loss.
2. What is TimelinesAI for?
TimelinesAI takes a collaborative approach to empowering enterprise communications management, especially for sales. Its approach enables teams to collaborate efficiently, share customer information and maintain full control over communications, without the need for complex integrations or data security risks.
We highlight the 5 main features of TimelinesAI:
- Message centralization: access and manage conversations from multiple messaging accounts in a single dashboard, optimizing workflow.
- Collaborative access: teams can reply to and view customer messages without sharing credentials or devices.
- Tagging and organization: classify and prioritize conversations using customizable tags for better segmentation.
- Interaction history: retains complete message history, maintaining context for future communications.
- Data analysis: get detailed reports on conversation activity to measure team efficiency and make informed decisions.
TimelinesAI is ideal for companies looking to maintain efficient and secure communication with their customers, optimizing time and collaboration between teams. Its integration capabilities and collaborative approach make it an essential tool for improving customer service and sales management.
3. Why is the integration of TimelinesAI with Pipedrive interesting?
The integration of TimelinesAI with Pipedrive is the solution for managing a company’s sales on a global level.
TimelinesAI ‘s integration with Pipedrive brings several benefits to the sales team.
- Helps companies with multiple individual WhatsApp accounts gain 360° visibility and improve sales team performance.
- This is a no-code integration, with 24/7 automatic synchronization of all chats and messages from multiple individual WhatsApp numbers. It allows sending 1:1 messages directly from the CRM.
- It allows advanced workflow automations, which is very useful to keep up to date on where a lead or account is in the sales process. You will never miss an important conversation, you will never forget a task because it will automatically create it and you will be able to assign it to a salesperson just by receiving a message on Whatsapp.
You can check here if you need more information about the Apollo.io – Pipedrive integration.
What is the cost of TimelinesAI?
TimelinesAI offers a pricing structure based on different plans that adapt to the specific needs of companies in terms of WhatsApp communications management. This is the detail of the main plans available:
- First we have the plan“integration with CRM“, for 25 €/user/month. The features of this plan are:
- Connection of one WhatsApp account per user.
- Synchronization of messages and media with CRM and Webhooks integrations.
- Native integration with CRM such as Pipedrive and with applications such as Zapier and Make.
- Message automation through applications and public API.
- Summaries and automatic answers with ChatGPT.
- Mass messaging campaigns through CSV import.
- Chrome extension to view chats from any CRM.
- The“shared inbox” plan, for 40 €/user/month, which includes:
- All the functions of the CRM integration plan.
- Shared inbox interface to manage WhatsApp messages in real time.
- Advanced customized views of contacts with filters and labels.
- Automatic assignment and control of responsibility for chats.
- Detailed reports and analytics.
- Massive response campaign from the shared inbox.
- Auto-response and automatic distribution of chats.
- The“mass messaging and automation” plan, priced at 60 €/user/month, which includes:
- All the functions of the previous plans.
- Automation of large-scale shipments.
- Flexible sending speed and contact limits.
- Integration with WhatsApp Business API (WABA), which will be added soon.
- Finally, the“companies” plan, fully customized, also in price, from which we can highlight:
- Customized combination of features from previous plans.
- Account management and premium technical support.
- Customized integrations and developments (WhatsApp to CRM, specific settings, etc.
- Customized quotas for mass and personalized mailing.
In addition, TimelinesAI offers a 10-day free trial with full functionality, no credit card required. Savings of up to 20% are also available by opting for annual billing instead of monthly billing.
Consultation with Imanta
Ask us! Imanta will help you to know in depth how the integration between TimelinesAI and Pipedrive can help you in the challenges you have to solve. Contact us.